Privacy Policy

Last Updated: August 7, 2025

Light Foot Health Care Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you register for membership, request a service, or fill out a form on our site. The types of personal information we may collect include:

• Personal Identification Information: Name, National ID/Passport number.
• Contact Information: Phone number, physical address, email address.
• Family Information: Spouse's name and ID, dependants' names and birth certificates.
• Documents and Photos: Scans of your ID, passport photos, and other documents required for registration.
• Health-Related Information: Details provided in service requests or consultations, which may include emergency type and other notes.

2. How We Use Your Information

• Provide, operate, and maintain our services.
• Process your membership registration and manage your account.
• Respond to your requests for services, including emergency ambulance dispatch.
• Communicate with you, including sending information, responding to inquiries, and for customer service purposes.
• Improve our website and services.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

5. Your Rights

You have the right to request access to the personal data we hold about you, to request corrections, and to request deletion of your personal data. To exercise these rights, please contact us using the contact information below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us